Frequently Ask Questions

1. What turnaround time My Box Packaging UK offers?

The standard turnaround time we provide is 8 to 10 business days. But that is after the approval of your design. Talking about final approval, it is on the specification sheets. These sheets are sent for approval before printing the order.

1. Is there any way to get faster shipping than your standard one?

Yes, is the answer. We also provide 6 to 8 business days, which is called rush order service. There are some charges for this type of order, but that does not hurt when you are in a hurry. Moreover, they are quite small that many customers can afford easily. 

1. Can you allow me to print my designs or artwork?

You may bring your designs and artwork. But it should be print ready. We offer many customized solutions, so it is easy to print the ones you desire. 

1. Can you tell me how my finished packaging box will look like?

We provide various options in this regard. You can get digital proof of your package before printing. We may provide a flat or a 3D view of the design. Due to this, you will have a clear picture of what final look your box will have. It is also possible to print this proof. Checking the dimensions like size and shape is possible. You can also check glue, assemble, color combinations, etc.  

1. Do you offer wholesaler prices?

It is easy to get discount packages in the case of repeat customers and wholesalers.

1. Is there any option to ship outside the United Kingdom?

You can get free shipping in the UK. We also have many satisfied customers in the USA as well as Canada.

1. Which payment methods do you prefer?

We can accept the diverse type of payment options. Like, PayPal, Master, Amex, Discover, Cheque, VISA.

1. How do you ship the boxes?

We provide the option to get preassembled or flat form boxes.

1. Which printing techniques you use?

We have expertise in Digital Printing, screen printing, and offset printing. We provide these services at economical rates.

1. Which file type do you accept for printing?

Various kinds of file types are accepted. Like PSD, PDF, AI with a minimum of 300 DPI (dots per inch)

1. Is it possible to order customized boxes for me?

Well, it is possible. Because we are the ideal supplier for providing customized boxes, that is why it is not a big deal for us. We provide designing options for our customers according to their requirements. That means you can get desired artwork, design, colors, etc., in just a few clicks.

1. What is the procedure for ordering from My Box Packaging UK?

There are 5 easy steps in this regard. You need to follow them and get desired boxes within 8 to 10 business days after approval in the specification sheet. These steps are as follows:

1. Submission of quote request on the website.
2. Send us your designs or artwork through email or upload it with the quote.
3. Digital proofing and approval of the design.
4. Payment clearance.
5. Receive your boxes at the address you give.